Delete your NaBites account

How to request deletion

1. Email [email protected] from the same address you use to sign in to NaBites.
2. Use the subject line NaBites account deletion request and include your store name, owner email, and (if you know it) the store slug.
3. We verify you are the store owner or an authorised admin, then delete the account. Typical turnaround is within 7 days.
4. You will receive a confirmation email when deletion is complete.

What we delete

• Store owner and staff sign-in details (email, PIN hashes)
• Device and API keys issued to the NaBites SmartPOS app
• Catalog, customers, sales, and other store data stored for that account

What we may keep

We may retain billing records, tax invoices, and limited logs for up to 7 years where Indian law or payment processors require it. After that period those records are deleted or anonymised. We do not keep your cashier PIN or app session tokens after the account is removed.